Refund policy

Return Policy

At Brydi, we want you to love your gear as much as we do. If something’s not right, we’re here to help.

Damaged or Defective Products
If your item arrives damaged or defective, we’re happy to offer a free reprint or a full refund—no hassle. To qualify, please report the issue within 14 days of receiving your order by emailing us at birdy@shop.com. Be sure to include your order number and photos of the issue to help us make it right as quickly as possible.

Please Note:

• Claims made after 14 days may not be eligible for refund or replacement.

• This policy applies only to defective or damaged items upon arrival.

Thank you for supporting Brydi—we appreciate you!